Windscreen crack

I guess it would nuke the warranty on your rain sensor, but I'm expecting Autoglass to take responsibility for that.

I don't think so, unless you pay the full £750.

If you find a way, let us know.

There was a thread somewhere the other week that a guy forced his insurance company to pay for a genuine item.

I can't for life of me remember where I read it.

Scratches can be polished out of glass if they aren't too serious.

How do you polish glass down without getting lensing?

Or without areas that are missed by the wipers?

Autoglass will give you a stamped glass if your car is either the following:

Relatively new (within two three years)
Low mileage

The technician that did mine even changed mine from a non stamped glass to a stamped glass.

marco_polo said:

How do you polish glass down without getting lensing?

Or without areas that are missed by the wipers?

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You'll need a rotary polisher. A DA will do but will take much longer. Don't even try it by hand, you'll be there for a lifetime.

You need ceri glass and rayon pads.

Akhan said:

nawz said:

Autoglass will give you a stamped glass if your car is either the following:

Relatively new (within two three years)
Low mileage

The technician that did mine even changed mine from a non stamped glass to a stamped glass.

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2013 plate with just under 30k Mileage. How do I go about asking them?

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Phone them up and explain to them you want a stamped screen because your car is new.

I had the same issue on my 6 month old M135i. One of the benefits of going through an insurance broker, they pushed the insurer (Highway) at the time to pay up for a proper BMW screen from Autoglass. A lot of pestering may work, but maybe I was lucky as it was such a new car

My car suffered a cracked windscreen when 2 years old. I asked Admiral to replace the windscreen with one from the manufacturer as the car was still under warranty. No problem although I had to wait for a few days for the dealer to order the glass and autoglass to collect.

If outside of warranty I would have had whatever they supplied.

Akhan said:

sarren said:

I had the same issue on my 6 month old M135i. One of the benefits of going through an insurance broker, they pushed the insurer (Highway) at the time to pay up for a proper BMW screen from Autoglass. A lot of pestering may work, but maybe I was lucky as it was such a new car

Click to expand...

Did it have a BMW stamp?

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Yes a BMW screen with the BMW stamp on it.

so, sadly i too have a crack in my screen. luckily I'm insured with BMW car insurance so i won't have to argue about a OEM screen. I've phoned around a few bmw dealers and it seems many are now doing glass in house. Heard many worrying tales about autoglass.

also to the people on here that have had replacement screens, is the car as good as new?! I'm very very fussy and can see this being a nighmare having to have a new screen.

I ended up with new front and back screens on my second TT as when I bought it new both were scratched. The car was from stock and I reckon it had been used in a showroom for a short period of time.

The glass was fine and no issues in my two and a bit years of ownership, apart from sourcing the tinted rear screen was a nightmare.

I looked into polishing the scratches out and it's not really possible without compromising the glass by either weakening or affecting the vision.

By the way even if it looks like they do it in house, they'll likely get an external company in to do it onsite.

Nice! Did you have to stamp your feet much?

Not had mine changed yet, but on my E87 I know they had to be very careful with the condensation sensor.

You may need to get the windscreen sensor recalibrated or whatever. Mine didn't, but it does happen. Just take it to your nearest BMW and they should do it for free.

Also, if you have a grey shade band or similar make sure you ask for a replacement windscreen that has it.

I suffered a wiper blade change mishap on my 130i late last year. I was honest with them about what happened and asked for genuine BMW glass, which was duly authorised by Admiral on my 56 plate car and promptly fitted. Didn't have to argue at all, although I would have argued that insurance is there to replace the product that is broken and not with a sub-standard product they deem to be equivalent.

It's a bit like them saying, in a write off claim, that they'll give you the money for a Ford Mondeo because it's the same size as your 3 series and would do the same job of family transport just as well...missing the point of "replacement" entirely.

For the record, gravel truck left me with a six inch crack at the bottom of the screen on my 64 plate, just before the Easter break. Insured with Direct Line. Via their site, found a 24 hour number for Autoglass (this was late evening on the Easter bank holiday), booked the car in for a OEM, greyband replacement for the following week. £75 excess. No hassle from Direct Line (didn't even need to speak with them). Fitting appears all okay.

Supposedly a no-claim item, though will await the next premium with interest...

Feeling a bit jinxed with this car. 2630 miles. After 250 miles had a nail through the run-flat sidewall, then the screen, and today when sealing the front wheels I notice that I have a nail through the offside front (not leaking)....

I am awaiting a call back from my insurance to whether they will give me a BMW screen. Car is over 3 years but has AUC warranty so hoping they will do genuine.

Will the sensors definitely need to be re calibrated or is it only sometimes?

Quick update. They won't do genuine. No matter what I said to them!
They say they cover the warranty on the sensors etc

Anybody have any dealings with windscreen company's covering warranty etc?

It will be national windscreens by the way