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I need help! I have a BMW X5 xDrive30d 2013/14

My BMW doesn't seem to have the SAT NAV/Telephone option in the "screen", even though it clearly has buttons on the steering wheel as well as the control knob assigned to them. I'm not sure but I presume it may. Need a software update for these features to become available. Please get back to me as soon as possible, I have attached pictures
 
the buttons do not guarantee sat/nav telephone functionality at all
you should have these options in options list, which can be derived decoding the VIN number on some sites
 
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