Hi Henry, have you got your balance sorted? My HK has the rear window pulsating with bass when it's loud.
Hi Simon
Mine is fine thanks. I was just wondering if the OP's bass is actually working, and just sounds non existent, as I wasn't sure whether the bass is very substantial in the Harmon Kardon set-up. I had 'Basic Stereo' in my car, and the bass is quite poor in that; I've heard the Harmon Kardon but I don't remember it very well. From what you're saying though, this is not the case with the Harmon Kardon. I wasn't bothered which system my car had when I bought it, as I new I was going to upgrade the audio regardless, and lose the centre channel. I ended up spending silly money on my audio upgrade (about £4k) but it does sound very good - an even better upgrade than the MP LSD
I think the Harmon Kardon system has just the one power amp (multi-channel) to power all the car's speaker, so it doesn't seem like the OP could have a simple fix such as replacing a fuse. There's going to be a problem with the electronics (the amp, cross-over, or cable harness/connectors) and if it were me I would be leaving this to the dealer to sort out.