[playshuang]

Hi, I just bought my BMW 6 months ago and installed ACE 2.0 at the same time, however, i encountered a problem and hopefully to get some help here.

I have always switch on the driving recording + parking recording. Last week while I was driving there was an accident happened behind me and after getting home, I wanted to check what exactly happened during that time and opened my ACE 2.0 recording files. However, there is no driving recording, it was like on some day it records and other day it doesn't. I don't know what caused this problem and I am quite tech savvy myself. I checked all the settings they are ok, there are also driving recording but just not consistent throughout all the days. Some are recorded and some are not.

Wondering if anyone encounter this before and what is the solution? thanks in advance.

My firmware is 1.44 and i have change my sd card to sandisk endurance 128gb (or 256gb) cannot remember very well.

 

[playshuang]

Did you take the card to a PC to check if it had the recordings on it, the ACE 2 App is very unreliable. Also did your front camera say "recording mode on" when you started the car before that journey. My M135i is just over a year old and my ACE 2 seems to work fine, any issues I've encountered have been due to the terrible App so I decided if the App wouldn't connect to the camera to show recordings or it connected but didn't show my recordings I'd check the memory card content on a PC using VLC Player.

thanks for your reply. I have read through this thread from page 1 to page 13 and gain a lot of knowledge from it.

I am still at work now, a few things I will try later:

1) Take out SD card and check using PC whether there actually is any recording or not which does not shown on ACE2.0 app. (using iphone)
2) Reformat SD card using PC and run update on TN2020.01 firmware update issue.

 

[playshuang]

Yes update. I pull out my sd card and try view using PC, and all the driving mode recording was there, however ace 2.0 app failed to show those files. So ya the device itself is ok, the app is trash. Thanks rick for the help.