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 Post subject: Re: Clutch Judder?
PostPosted: Fri Oct 14, 2011 11:55 pm 
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Part number please


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 Post subject: Re: Clutch Judder?
PostPosted: Sat Oct 15, 2011 5:47 pm 
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No idea fella, it was the first one the dealer has done and it was specially teile-cleared AFAIK. I dont work there anymore but I can speak to the warranty clerk to see if they can tell me the number. You may not be able to buy it yet though.


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 Post subject: Re: Clutch Judder?
PostPosted: Thu Oct 27, 2011 10:29 am 
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Out of interest, has anyone had their clutch changed under extended warranty? Mine's getting worse again and warranty is coming up for renewal soon, I wouldnt otherwise bother renewing and looking at the exclusions on the extended warranty, clutch facings are on that list so I could see them rejecting the claim using that clause, but given its a widely known fault and mine has already been in a couple of times to attempt a fix (new clutch a couple of years ago which temporarily fixed it, then firmware update last year) Im not sure they would / could get out of it that easily.

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 Post subject: Re: Clutch Judder?
PostPosted: Sat Oct 29, 2011 4:39 pm 
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I have just had my second new clutch fitted today 2009 118d, the first one was 12 months ago and the judder returned. Picked car up earlier and the new one feels so different. Much smoother and softer, hope this does the job now! I'll have to ask them if it is the modified one.


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 Post subject: Re: Clutch Judder?
PostPosted: Sat Oct 29, 2011 4:45 pm 
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Locoblade wrote:
Out of interest, has anyone had their clutch changed under extended warranty? Mine's getting worse again and warranty is coming up for renewal soon, I wouldnt otherwise bother renewing and looking at the exclusions on the extended warranty, clutch facings are on that list so I could see them rejecting the claim using that clause, but given its a widely known fault and mine has already been in a couple of times to attempt a fix (new clutch a couple of years ago which temporarily fixed it, then firmware update last year) Im not sure they would / could get out of it that easily.


I extended my Approved Used Car Warranty just to cover this event and I was told that, if they found a 'manufacturing fault', replacement of the clutch/flywheel would be covered by the warranty. Of course no fault was found and I only recovered the cost of replacement through the good nature of my local service manager and (I think) a stinking letter to the MD of BMW UK and the Chairman of BMW GmbH (see my previous posts). I won't be renewing my warranty next time!

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 Post subject: Re: Clutch Judder?
PostPosted: Sun Oct 30, 2011 11:15 pm 
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Cheers for that, as I suspected

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 Post subject: Re: Clutch Judder?
PostPosted: Thu Nov 03, 2011 10:54 am 
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My warranty is running out on the 13th so i took the car into the dealers today for them to take a look at it and was promptly told that they will have a look at it and get back to me. An hour ago they rang me and told me that there is a problem with the clutch and the flywheel and that they need to inspect it closer so would like to remove the gearbox at a cost of £388 to me and if it was seen that the clutch has warn due to driver error that the total bill will be £1952. I told them to Jog on and I'd be collecting the car later today. 30 mins later and the service manager rings me to say that they'll take the gearbox out at their own cost and take it from there with BMW warranty. I've given them the go ahead for that as its not costing me a penny so far.

My fear is that they'll then come back saying BMW wont pay for it. I guess I can then just tell them to put it all back together with the old parts?

Have I done the right thing? :shock:

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 Post subject: Re: Clutch Judder?
PostPosted: Thu Nov 03, 2011 1:13 pm 
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God knows to be honest I just live with mine as it only happens when it's freezing cold and it hasn't had a chance to warm up once it's up to temp it never happens. But if yours is bad all the time and it's literally shaking the car apart then you have to do something about it, maybe try LUK flywheel and clutch see if they are better made than the MANN/Valeo ones that BMW use.

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 Post subject: Re: Clutch Judder?
PostPosted: Mon Nov 07, 2011 8:15 am 
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Ok bit of an update on this... The dealers took out the gearbox and can see that the clutch and flywheel are worn with high points on the flywheel. They contacted BMW for a warranty repair and this has since been rejected because of the mileage on the car (47k). What are your thoughts on this? Can anyone explain to me how a flywheel gets damaged? Is it possible that the clutch can cause the damage to the flywheel or is it the other way round with the fauly flywheel causing damage to the clutch plate?

Glen.

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 Post subject: Re: Clutch Judder?
PostPosted: Mon Nov 07, 2011 8:29 am 
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Glen123d wrote:
Ok bit of an update on this... The dealers took out the gearbox and can see that the clutch and flywheel are worn with high points on the flywheel. They contacted BMW for a warranty repair and this has since been rejected because of the mileage on the car (47k). What are your thoughts on this? Can anyone explain to me how a flywheel gets damaged? Is it possible that the clutch can cause the damage to the flywheel or is it the other way round with the fauly flywheel causing damage to the clutch plate?

Glen.


My thoughts are go back and argue again... I was told by the dealers here that the only time BMW warranty should turn around and say no is when it hits over 60K............ at 47K to be refused is down and out rude TBH..........

Mine was not rejected at 34K...... but mine was done in Belgium they seem to be more sympathetic with warranty repairs here, where as in the UK you have to argue for it.

Start questioning them and argue that you are not happy about being refused a warranty repair on a low mileage car with a typical BMW Defect and in no way is it driver error, therefore they HAVE to replace it!

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 Post subject: Re: Clutch Judder?
PostPosted: Mon Nov 07, 2011 8:39 am 
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I thought the same to be honest Lee, I'm going to wait till they open and have another chat with them. To be honest the guy dealing with it is quite down to earth and can see my pointo of view so its certainly worth another shot. I wonder if it's down to my warranty running out this month so BMW are thinking lets just get out of this one? :evil:

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 Post subject: Re: Clutch Judder?
PostPosted: Mon Nov 07, 2011 9:43 am 
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Glen123d wrote:
I thought the same to be honest Lee, I'm going to wait till they open and have another chat with them. To be honest the guy dealing with it is quite down to earth and can see my pointo of view so its certainly worth another shot. I wonder if it's down to my warranty running out this month so BMW are thinking lets just get out of this one? :evil:


This is interesting as i flagged up my judder about 3 months ago. My warranty has since expired but my dealer assure me that because the problem was diagnosed in the warranty i'll be fine but after reading this I really dont know what to do. They have told me they are waiting for the updated part to become available and then they will book me in but a bill for £2k is just crazy. My car has done over 40k miles so please do let me know what happens for you mate.


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 Post subject: Re: Clutch Judder?
PostPosted: Tue Nov 08, 2011 5:33 pm 
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I just drove 750 km with my new Clutch (SACHS) and new Flywheel (LUK). No more judders for me.
Extra information: The original flywheel was also from LUK, and the clutch was a LUK/BMW clutch.


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 Post subject: Re: Clutch Judder?
PostPosted: Tue Nov 08, 2011 5:42 pm 
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justjer wrote:
I just drove 750 km with my new Clutch (SACHS) and new Flywheel (LUK). No more judders for me.
Extra information: The original flywheel was also from LUK, and the clutch was a LUK/BMW clutch.


So is yours the revised clutch then?

All I can say is I must have the revised clutch too then because I am well over 4000KM with my replacement clutch and still no judder has returned.

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 Post subject: Re: Clutch Judder?
PostPosted: Tue Nov 08, 2011 5:59 pm 
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Actually i dont know if i have the revised clutch. My garage just ordered a new clutch from the Sachs factory (not through BMW)
Update: Drove a total amount of 1300 km's with my new clutch and flywheel. We have driven to some high places with a surface of sometimes more than 13%, so the engine and the clutch were working very hard at that point. But the BMW didnt have any problems (sometimes i shifted to gear three of four, but i have 116 '05) hehe ;)

What a lovely car!


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